Senior Account Specialist in Remote, OR at Public Consulting Group

Date Posted: 9/14/2020

Job Snapshot

  • Employee Type:
  • Location:
    Remote, OR
  • Job Type:
  • Experience:
    1 to 3 years
  • Date Posted:

Job Description


At Public Partnerships LLC, a subsidiary of Public Consulting Group, we are passionate about our mission to be the provider of choice of comprehensive financial management for participant-directed services in the public sector.  Our vision is people exercising choice and control of publicly-funded long term services and supports.  Established in 1999, we partner with state and local agencies in 24 states to provide financial management services for participant-directed programs.  Our organizational culture attracts and rewards people who are results-oriented and strive to exceed client expectations.  We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference by supporting an innovative service model (learn more at


The Senior Account Specialist role supports our Strategic Client Engagement division. Candidates must be detail oriented, self-motivated, and able to work independently. An ideal candidate will have strong writing skills and the ability to speak to diverse groups. The Senior Account Specialist is trained and mentored as they develop knowledge and skills to support our clients and stakeholders.

  • Facilitate the resolution of client escalations and internal incidents
  • Monitor procurement sites and other contract referral sources
  • Manage ad hoc internal projects using sound project management principles
  • Route and resolve open cases as a subject matter expert
  • Participate in and lead client facing meetings and activities
  • Identify and log program risks
  • Initiate the contract change request process as needed
  • Participate in Community Engagement activities as available
  • Support revenue cycle activities and promote program financial health
  • Other duties as assigned


Required Skills:

  • Moderate experience with Microsoft Office 365 toolset, specifically Excel, Word, Outlook, and PowerPoint
  • Ability to write functionally as well as with a business purpose


Education:         Bachelors Preferred

Experience:      1-3 years of account management or similar client facing role     


EEO Statement

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability.  VEVRAA Federal Contractor.