IT Services Delivery Manager - Healthcare in Boston, MA at Public Consulting Group

Date Posted: 6/16/2020

Job Snapshot

Job Description

Overview

Public Partnerships LLC, a subsidiary of Public Consulting Group supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care.

Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget.  We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services.

Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations.  We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.publicpartnerships.com).



Responsibilities

Responsilbities: 

 • Works with Product Development Manager to ensure the timely delivery of all project IT components based on the functional requirements delivered by Business on budget and with high quality.
• Ensures the implementation of SDLC across IT team and by Business.
• Relies on SMEs for taking decisions for the different products implemented in the project.
• Manages IT risks in conjunction with the Business Project Manager (identifies IT risks, identifies required mitigation plans and follows up on implementation of plans).
• Acts as a communication channel between Business (Client requirements, constraints, risks, etc.) and the IT team to ensure that IT priorities are in line with Business priorities (Business represents the client priorities).
• Ensures quality by reviewing test comprehensiveness and results before changes are implemented in production.
• Interfaces with Infrastructure team to ensure performance and availability service levels are met.
• Escalates any issues requiring the intervention of IT higher management to the appropriate levels.



Qualifications

Qualificaitons:

• Exposure to multiple software development methodologies preferred (Waterfall, Agile, etc).
• Demonstrated ability to manage projects.
• Excellent problem solving skills.
• Excellent communication skills.
• Working knowledge of the Software Development Lifecycle (SDLC)

Education: BS in Computer Science, Information Systems or related field required
Experience: 6+ years’ experience in IT Project management, preferably working directly with clients through a full system development lifecycle
Certification: Project Management Certification (PMP, CSM, CAPM) desired

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EEO Statement

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability.  VEVRAA Federal Contractor.