Consultant - Education Services in Boston, MA at Public Consulting Group

Date Posted: 9/9/2020

Job Snapshot

Job Description


About Public Consulting Group

Public Consulting Group, Inc. (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,500 professionals in more than 60 offices worldwide. PCG’s Education practice offers consulting services and technology solutions that help schools, school districts, and state education agencies/ministries of education to promote student success, improve programs and processes, and optimize financial resources. To learn more, visit


Overall Responsibilities:

PCG is currently seeking a Consultant to work in our Boston office or Remotely in New England area. The Consultant works in a fast-paced, dynamic environment as part of a team of subject matter experts, project management, and operations staff.  

Organizational Context:

Our portfolio includes a diverse range of clients with a range of objectives. We serve urban, rural, and suburban school districts; traditional public, charter, and private schools; state education agencies; educational foundations; and professional associations throughout the U.S., Canada, and Europe. The Consultant helps the team achieve clients’ goals around strengthening student performance and closing the achievement gap, improving instruction, implementing rigorous curriculum, developing school leaders, and facilitating organizational change. To accomplish these priorities, the team features specialties in professional development, coaching, research, and program evaluation, with an emphasis in literacy and leadership development. The team partners with superintendents, state commissioners, principals, teachers, parents, and communities alike to realize clients’ vision for education in their unique contexts.

Specific Responsibilities:

  • Provide client and project management:
    • Serve as a contact for ongoing communications with clients.
    • Manage internal project teams and ensure that established project management processes and structures are appropriately implemented.
    • Manage project plan and coordinate timelines, due dates, assignments, and workflow.
    • Participate in and organize planning meetings, status meetings, and other meetings as needed.
    • Contribute to on-site training and professional development activities for clients.
    • Provide technical support by phone, email, and Microsoft Teams as needed.
    • Establish and maintain project collaboration sites (e.g., using SharePoint).
    • Prepare client contracts and ensure project legal documents are completed and signed.
    • Communicate with staff and clients as needed throughout the contracting process to secure contracts in a timely manner.
    • Prepare project status reports for management and for clients.
  • Collect, analyze, and present data:
    • Coordinate data collection efforts including acquisition of student data, survey data, and other data relevant to our projects.
    • Organize and carry out all aspects of survey production and processing, including formatting, printing, distribution, collection, and analysis.
    • Generate spreadsheets, tables, and graphs to effectively and attractively present data for clients.
    • Use advanced features of Excel to expedite data analysis, including complex formulas, linking worksheets, lookups, pivot tables, macros, and charts.
    • Assist with written reports and other materials for clients.

  • Contribute to proposal and business development:
    • Assist proposal teams, including writing sections, coordinating efforts, and preparing proposal submissions.
    • Manage the proposal development process, including the development schedule, staff assignments, documentation requirements, production, and timely delivery.
    • Regularly scan the environment for new RFPs and other opportunities.
    • Participate in business development efforts, including contributing to conferences, marketing campaigns, presentations, and sales meetings.
  • Contribute to the organization:
    • Develop a thorough understanding of our products and services.
    • Communicate regularly about client projects with the project team. Keep team apprised of changes within the organization and general corporate news.
    • Capture and share knowledge accrued and lessons learned throughout the lifecycle of projects.
    • Suggest areas for improvement in internal processes, operations, and client services, along with possible solutions.
    • Comply with and help to enforce standard policies and procedures.
    • Participate in special assignments as needed.
  • Create materials for professional development, e-learning, curriculum, and communications:
    • Design and produce content for live, online, and blended training sessions with an eye towards design, storyboarding and scripting video content.
    • Incorporate client and end-user feedback to continuously improve professional learning experiences.
    • Work with subject matter experts on course development to incorporate appropriate learning technologies in face-to-face and online class environments.
    • Oversee and participate in production of materials required for work with clients, including, when required vendor selection, negotiation of best prices, and review of proof materials.
    • Conduct quality assurance testing to ensure training materials are accurate.
    • Design documents, reports, sales collateral, and presentations that effectively and attractively convey meaning and adhere to style guidelines.
    • Recommend new enhancements (e.g., new document styles) and more efficient methods to improve project deliverables.
    • Establish logical structures for maintaining version control and storing project documents.


Desired Orientations:

  • Commitment to exceptional client service
  • Persists through challenges
  • Demonstrates a growth mindset
  • Adaptive and creative problem-solver
  • Self-starter and demonstrates initiative
  • Intellectually curious
  • Comfort working both collaboratively and independently
  • Possesses a sense of humor
  • Self-aware, self-reflective


Required Skills and Experience:

  • Project management experience
  • Ability to move projects forward within specific timeline and budget with a high attention to detail
  • Ability to interact with various levels of management and with clients
  • Ability to manage multiple simultaneous and competing priorities
  • Attention to detail and commitment to quality
  • Ability to follow, critically evaluate, and improve upon current processes
  • Ability to recognize issues and identify solutions
  • Excellent organizational, verbal presentation, and written communication skills
  • Highly collaborative
  • Calm under pressure
  • Demonstrated expertise in MS Office products, particularly PowerPoint, Excel and Word
  • Research skills
  • Bachelor's degree required
  • Experience in education, information technology, or business operations desirable
  • Experience with e-Learning content development systems including Articulate Presenter suite and Storyline desirable
  • Availability during regular work week and overtime
  • Ability to travel to client sites


EEO Statement

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability.  VEVRAA Federal Contractor.